How do I find out guests who are staying in the next week who have stayed multiple times?

How do I find out guests who are staying in the next week who have stayed multiple times?  
That was I can offer a free outdoor movie night where we come setup a movie night with popcorn etc as our way of saying Thank You

There's no automated way to do this, but there are a few useful tools that can help.

Of course, you can easily check on your ribbon calendar, which guests are arriving in the next few days.  There's also the Date Range report:

https://app.ownerrez.com/reports/bookingstayrange

OwnerRez keeps track of repeat guests as far as it knows, but, it isn't always reliable at identifying them because people have different email addresses, maybe the wife booked one and the husband booked the other, etc.  You can see a complete list of your guest contact list here:

https://app.ownerrez.com/guests

Often you can immediately identify instances where the same guest has multiple entries in the list.  Here's how to merge those:

https://www.ownerrez.com/support/articles/separating-merging-guest-records

Then, you will likely end up with individual Contacts who are known to OwnerRez to have multiple bookings - and on those bookings, a "Repeat Guest" badge will be displayed.  :-)

Note that this badge doesn't consider dates - if for example a guest rents two of your properties at the same time, that's two separate bookings so both of them will have the "Repeat Guest" badge, even though chronologically it's not actually a repeat visit.

There's no automated way to do this, but there are a few useful tools that can help.

Of course, you can easily check on your ribbon calendar, which guests are arriving in the next few days.  There's also the Date Range report:

https://app.ownerrez.com/reports/bookingstayrange

OwnerRez keeps track of repeat guests as far as it knows, but, it isn't always reliable at identifying them because people have different email addresses, maybe the wife booked one and the husband booked the other, etc.  You can see a complete list of your guest contact list here:

https://app.ownerrez.com/guests

Often you can immediately identify instances where the same guest has multiple entries in the list.  Here's how to merge those:

https://www.ownerrez.com/support/articles/separating-merging-guest-records

Then, you will likely end up with individual Contacts who are known to OwnerRez to have multiple bookings - and on those bookings, a "Repeat Guest" badge will be displayed.  :-)

Note that this badge doesn't consider dates - if for example a guest rents two of your properties at the same time, that's two separate bookings so both of them will have the "Repeat Guest" badge, even though chronologically it's not actually a repeat visit.

Ken,

Is it possible to offer a filter for this repeat guest label or a tag since it already exists? It would also be helpful to have a Date of Booking Stay Arrival and Departure Column in the Guest section since this would allow more filter options to quickly find relevant data instead of the current massaging.

Thanks!

Cody

Hi Cody,

Currently, not generally. While we do not currently offer this, you should check if it's been suggested already! Use the link below to search our Feature Request forum. If it's not there you can write this up as a suggestion so other clients can vote up your ideas for new and improved features in OwnerRez:

https://www.ownerrez.com/forums/requests