Leaving Hostaway because of their booking fee?

Homeaway and Property Management

Sloanish
Aug 23, 2018 5:14 PM
Joined Jun, 2018 132 posts

I cam upon this passage below in the homeaway forum. I want to be able to manage my security deposits myself and not have them escrowed at HA. This makes it seem like it is possible if I set myself up as a property manager. Any thoughts?

Do I have to pay a booking fee on the security deposit?
Security deposits are subject to a 3% processing fee but no commission. The processing fee is refunded when you refund the deposit. If you are a property manager managing your HomeAway listings from within your software, security deposits are subject to the processing fee set by your merchant processor but no commission.

Erinn
HomeAway Community Manager

Chris Hynes
Aug 23, 2018 6:08 PM
OR Team Member Joined Oct, 2012 1401 posts

I believe HomeAway requires 5+ properties to be configured as a property manager.

evan o
Sep 27, 2018 6:49 AM
Joined Sep, 2018 1 post

You must contact any property management expert who has been doing this business from years in that particular area. As mentioned 5+ properties must be configured to be a property manager so talk with them and know what things must be done by you.