Leaving Hostaway because of their booking fee?

Correctly allocating expenses when they don't match surcharges

Julie M
May 1, 2023 5:50 PM
Joined Apr, 2023 9 posts

Hey all! Question re: expenses vs surcharges. I charge a certain flat cleaning fee per booking, which is in line with the market. However, the actual expense is a bit higher, and I have two vendors, as I must pay the house cleaner and a pool cleaner per turn.

Is there any way to split out these charges so they're correctly allocated as individual expenses on my PM reporting?  Right now the owner is getting billed the actual cost, but it's just one line item, when I'm actually paying two vendors.  I have to manually adjust every relevant booking to show the correct breakout.  

I don't want to have more than one fee on the guest-facing side, so I can't make them separate surcharges.  Is there a way to do this?  

 

Relatedly, I have several properties that aren't managed (they're just owned by me) so I don't do any PM reporting as such.  However, I would still like to record the expenses at their actual amounts instead of the rate charged to the guests, just for my own reporting.  Is there a way to do this or would I have to "manage" them first?  (not the end of the world by any means, just curious)

Thanks!