Booking.com I Minimum Length of Stay

Good Afternoon, 

I have been trying to open my two listings on Booking.com, but have been faced with multiple issues. 

Minimum Lenght of Stay: My MLOS is being sent via PriceLabs, but is not arriving properly to Booking.com. On the otherhand the MLOS that is arriving is Min Stay from Arrival, when what I am sending from Pricelabds is Minimum length of stay. 

Rate Plans: I have created two rate plans a flexilbe and NR rate plan, I have mapped the flexible rate plan with OwnerRez, but trying to link both rate plans I am unable to. 

Hi Abal,

"Minimum Lengthof Stay"

The booking.com calendar doesn't always correctly display minimum length rules as we pass them over, Id recommend checking your listing directly by selecting a few date ranges to see if they minimum night rules are correct. If they are not, please reach out to our helpdesk with those dates and your findings and we can take a look.

"Rate Plans"

OwnerRez can only sync with one rate plan at any given time, and we recommend deleting any extras. We have an article on this here: https://www.ownerrez.com/support/articles/bookingcom-api-rates-settings#additional-rate-plans

~Caleb

I have been going through the worst time with Booking.com and days showing as booked/blocked on my calendar even though they are not booked. The response I keep receiving from booking.com is that if you have a minimum night stay, it can not show the rate on the calendar, and it actually displays just as if your property is not available.

I am using Pricelabs to sync my rates to OwnerRez, which in turn syncs to booking.com

Has anyone else experienced this issue or know how to overcome it?

Bill

Hi Bill,

We occasionally see issues like you've described, and we'd love to take a look ourselves. Can you reach out to our helpdesk with dates and examples of what you're seeing so we can look at it together?

~Caleb

Hi Caleb, I just reached out to support.

Bill