We are excited to announce our partnership with HostAI to offer our users an AI-powered messaging solution.
About HostAI
HostAI is a support platform built for guest-focused teams. OwnerRez’s HostAI integration allows you to bring all of your communication channels, all of your knowledge, and all of your people into one AI-powered inbox. Designed based on the practices and processes employed by world-class hospitality teams, they don’t think of HostAI as a “tool”, but as a better “way” to manage and scale hospitality operations.
Features
- Automate your guest messaging
- Teach your AI to sound more like you
- Create tasks for your team based on guest messages and reviews
- Search your company knowledge base
- Detect upsells based on calendar availability
A Great Guest Support Platform Starts With a Great Inbox
They designed HostAI to be the home of all your guest communication. Outside of connecting OwnerRez to HostAI, you have the ability to pull in your company email, your WhatsApp business number, and a business phone number for calls and SMS. Unify all the channels you communicate on. No more tab-switching, no more missed messages, and no more uncertainty across your team.
Work Together To Ensure Quick Feedback Loops
HostAI keeps everyone in your organization aligned and working without friction. Guest support agents, managers, cleaners, and contractors, all communicating from one tool.
- Drop notes in conversations
- Get notified when you’re mentioned in a note
- Assign conversations to different members of your team
- Dashboards to help optimize for the fastest response times
Productivity and collaboration shouldn’t be separated. Resolve everything that comes up, right where it matters.
Ready to connect?
Get started with HostAI by visiting here and checking out the OwnerRez support article for integrating OwnerRez with HostAI.
